Question 1

What is Technical Writing?

Accepted Answer

Technical writing refers to simplifying information, so it is clear and concise and easily understood when communicated to those who need that information to accomplish a task or a goal.   Good technical writing:   - Provides the target audience with clear and accurate information that allows them to   understand what is required after reading the instruction once   - Saves your business time and money when new workers can find accurate and clear information on their own, without having to ask colleagues ‘How do I…?’ or ‘What does it mean by…?’.   - Allows for accountability because clear instructions of how to accomplish a task or goal   are provided and alternative scenarios are catered for   - Leaves the audience certain of what is expected of them, there are no ambiguous   phrases   - Acts as a tool Managers use to educate team members of how what they do affects   other functions of the business   - Adds merit and value to your business, as the information is consistent and logical, and     resources are being used effectively.

Question 2

Which industries use Technical Writers?

Accepted Answer

Any field or industry where complex activities or processes need to be communicated. A targeted audience may require information to accomplish a task, such as:   - Using a software application - Operating industrial equipment - Preventing incidents - Complying with a law - Or any of an infinite range of possible activities.

Question 3

What kind of documents can Juno help you with?

Accepted Answer

Juno Technical Writing works with your subject matter experts to produce deliverables of a high quality for Management System requirements and Project Documentation.   Specifically, these may include:  Policy documents Procedures               Process mapping      Management plans   Operating manuals   Work instructions      Permits                     Forms / checklists    Fact Sheets / FAQs (Frequently Asked Questions)             Training material and delivery, including e-learning content and training videos Scope of work  Functional requirements / Requirements specifications  Proposals  Sub-contractor agreements  Design documents.

JUNO

Management Systems

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Technical Writing

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Training